Last Revised: January 2026

EzyApp operates as a Software-as-a-Service (SaaS) provider. While we provide the infrastructure for high-performance business operations, the following limitations apply to all users, partners, and enterprise clients.

1. Data Accuracy & Dynamic Pricing

For our Travel & Ticketing modules: Pricing and availability are controlled by GDS and third-party vendors. EzyApp is not responsible for sudden fare hikes, seat unavailability, or incorrect schedules cached by external APIs.

2. Medical & Healthcare Information (Eblood)

For our Healthcare/Pathology solutions: EzyApp provides the data management tool only. We are not a medical provider. Any diagnostic errors, lab result discrepancies, or clinical decisions made based on data entered into our systems are the sole responsibility of the registered Laboratory or Healthcare Provider.

3. Logistics & Real-Time Tracking (Ebus)

GPS tracking and estimated time of arrival (ETA) data are subject to satellite availability and telecommunication network strength. EzyApp disclaims liability for losses arising from delays, missed departures, or hardware failure on the vehicle side.

4. Third-Party API Dependence

EzyApp is a "Bridge Technology." We rely on third-party APIs for SMS gateways, email delivery, flight search, and payment processing. We are not liable for business losses incurred during outages of these third-party systems.

5. Financial Risk & Unauthorized Access

Users are responsible for securing their "Master Keys" and "API Secrets." EzyApp shall not be liable for financial drain from your portal balance due to compromised credentials or weak password management on the client side.

6. No Professional Advice

The software provides "Data Reports," not "Business Advice." Any business expansion, investment, or operational change made based on EzyApp's analytics dashboard is done at the client’s own risk.