We may collect the following types of information:

a. Personal InformationName, email address, phone number, and other contact details. Payment information for transactions.

Account details for registered users (e.g., username, password).

b. Non-Personal Information

Device details such as IP address, browser type, and operating system.

Usage data, such as pages visited, time spent on the platform, and other analytical data.

Cookies and tracking technologies for user preferences and site performance.

c. Third-Party Information

Data from third-party APIs integrated into our services (e.g., flight booking details).

Publicly available information from social media accounts if linked to our platform.

We use the information we collect for the following purposes:

To provide and improve our products and services.

To process bookings, payments, and manage user accounts.

To personalize user experiences and suggest relevant features.

To communicate updates, promotions, or service-related messages.

For security purposes, such as fraud detection and prevention.

To comply with legal obligations and resolve disputes.

Ezyapp does not sellor share your personal information with any third party. However, we may share information with:

Service Providers: Trusted third parties (e.g., payment processors, OTA flight APIs) to fulfill our services.

Legal Authorities: When required to comply with legal obligations or enforce our rights.

Business Transfers: In the event of a merger, acquisition, or sale of assets.

EzyApp uses cookies and similar technologies to:

Remember your preferences and settings.

Provide personalized content and recommendations.

Analyze website traffic and user behavior for performance improvements. You can manage your cookie preferences through your browser settings.

We take the protection of your data seriously and implement the following measures:

Encryption for sensitive data (e.g., payment details).

Regular security audits and vulnerability assessments.

Restricted access to personal data within the organization.

However, no method of transmission or storage is 100% secure. We encourage users to take precautions such as safeguarding their login credentials.

Depending on your location, you may have the following rights:

Access, correct, or delete your personal information.

Opt out of receiving promotional communications.

Restrict the processing of your data under certain circumstances.

To exercise these rights, please contact us.

Our website and services may include links to third-party websites. EzyApp is not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any information.

1. No Refund for Setup Fees

Once a client purchases a website setup on EzyApp, the setup fee is non-refundable as the service is already provided.

2. Subscription Refunds

Monthly Subscriptions: No refunds once the billing cycle starts. Cancellation will stop future billing. Annual Subscriptions: Clients can cancel within the first 3 days for a full refund. After that, a pro-rated refund may be given based on usage.

3. Custom Development & Add-ons

Any custom work or extra add-ons are non-refundable once the work begins.

4. Failed or Duplicate Transactions

If a client is charged twice due to a payment error, a full refund will be issued for the duplicate charge.

5. Refund for Technical Issues

If EzyApp is unable to provide the booked service due to a server issue or technical failure, a refund may be issued based on the impact of the problem.

6. Refund for duplicate / Cancellation

We will credit the refund amount after we received from the vender to your ledger. This amount can be utilised againt fututre booking.

7. Duplicate ticket issued

If a duplicate ticket or booking is issued, it must be resolved directly with the airline. You can monitor the status in your admin dashboard. We are not responsible for any tickets issued or canceled through your site and do not have the authority to create or modify bookings on your behalf.

8. Processing Time

Refunds (if applicable) will be processed within 7-14 business days and credited back to the original payment method.

EzyApp reserves the right to update this Privacy Policy as needed. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.